All replies in one place, with AI support
Reply faster, in the right language, without losing track of a conversation.
The Scalemerce inbox brings together replies from all your sending mailboxes. The AI classifies each reply (interested, price request, sample request, objection, refusal…), translates it for your team and suggests a draft in the buyer's language, with a priced offer taken from your price list. Nothing is sent without your approval.
In practice
Replies arrive
They are linked to the contact, account and sequence when the sender is known.
The AI classifies and translates
Each reply gets a category and a translation into the team's language.
A draft is suggested
In the buyer's language, with the prices, Incoterm and port taken from your catalog.
You approve
You review, edit and send. Approvals are logged.
Key points
Nine reply categories
Interested, price request, sample request, objection, not now, refusal, unsubscribe, auto-reply, off topic.
Translation for the team
A reply in German or Japanese can be read in the team's language; the draft goes out in the buyer's language.
Human approval
AI drafts wait in “AI approvals”: nothing is sent without you.
Automatic matching
A reply from a known contact is attached to their record, their account and their sequence, which then stops.
Frequently asked questions
Does the AI reply to buyers on its own?
No. It suggests a draft; a person on your team approves it before anything is sent.
Which languages are supported?
The draft is written in the buyer's language, and each message can be translated for the team. The interface is available in French, English and Arabic.
Where do the suggested prices come from?
From your catalog: the products, variants, Incoterms, ports and prices you have entered.
See it on your own product
A 30-minute video call to set up your first product and run a real search.